FAQs (45)

Find answers to frequently asked questions quickly.

Are There Any Limits on the Number of Participants for Both, Swift and Wise Models?

Created by XL8 Support Team, Modified on Thu, 10 Jul at 10:59 PM by XL8 Support Team
Can I Change the Number of Caption Lines During a Live Conference or Seminar?

Created by XL8 Support Team, Modified on Fri, 11 Jul at 12:11 AM by XL8 Support Team
Can I Get a Refund for My EventCAT OnlineMeeting Prepaid Plan?

Created by XL8 Support Team, Modified on Thu, 10 Jul at 11:36 PM by XL8 Support Team
Can I pay by bank transfer or request an invoice instead of using a credit card?

Created by XL8 Support Team, Modified on Tue, 1 Jul at 5:27 AM by XL8 Support Team
Can real-time translated subtitles also be heard as audio?

Created by XL8 Support Team, Modified on Wed, 2 Jul at 5:25 AM by XL8 Support Team
Can the real-time translated subtitles and logo be customized for the event?

Created by XL8 Support Team, Modified on Tue, 1 Jul at 5:46 AM by XL8 Support Team
Can translated subtitles be shown simultaneously at offline events and YouTube streams?

Created by XL8 Support Team, Modified on Tue, 1 Jul at 5:34 AM by XL8 Support Team
Can users who access via QR code or URL see the same subtitle page?

Created by XL8 Support Team, Modified on Wed, 2 Jul at 4:59 AM by XL8 Support Team
Can't Download EventCAT Transcript? Here's What to Do

Created by XL8 Support Team, Modified on Tue, 1 Jul at 2:25 PM by XL8 Support Team
Choosing the Right EventCAT Plan for Your Conference

Created by XL8 Support Team, Modified on Thu, 10 Jul at 7:23 PM by XL8 Support Team